I went to a home electronics retailer with my son to buy a new cellphone today. We arrived there at around 1:30 and left around 4:30. It took a very long time to get a new cellphone. It's not because the store was crowded that it took so long. The clerk was bad at her job. She looked to be in her 50's but seemed to be efficient at her work. She was doing her job calmly with a smile, so I thought the procedure must be complicated. While waiting at the customer's counter,I fell asleep. When I woke up, she was still working. I was shocked by her awkwardness but I should admire her attitude.